At Kashmir Art and Craft Impex, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand our processes.

Shipping Locations

We ship our products worldwide. However, some regions may have restrictions or additional requirements based on local regulations.

Processing Time

• Orders are typically processed within 2-5 business days after payment confirmation.
• Custom or handcrafted items may require additional time for preparation, which will be indicated in the product description.

Shipping Methods & Delivery Time

• Domestic Orders (India):
  Delivery typically takes 5-10 business days after dispatch.
• International Orders:
  Delivery times vary based on destination and shipping method, typically taking 10-20 business days.

Shipping Charges

• Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order.
• Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your shipment through the carrier’s website or our app's tracking section.

Shipping Delays

We strive to meet our delivery timelines, but unforeseen circumstances such as natural disasters, customs delays, or holiday rushes may cause delays. We appreciate your patience in such cases.

Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
• For lost shipments, reach out to us for assistance. We will coordinate with the shipping provider to resolve the issue promptly.

Returns Due to Incorrect Address

If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for reshipping costs.

Contact Us

For any questions or concerns about your shipment, feel free to contact our customer support team at 

Call Us 7006909696

Thank you for choosing Kashmir Art and Craft Impex. We take pride in delivering the finest handcrafted treasures to your doorstep!